CEO
Podcast Team,
Pura Vida from Costa Rica!
I took a life's gamble to pay it forward to the next generation. Got past a lot of family guilt and society pressure to live a true spiritual life. Moving abroad at 27 from Philadelphia and starting a company from scratch in Costa Rica. A vision quest journey that came true.
Allow me to share advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique to close sales.
Following a childhood dream, I own the largest collection of restored American Pinball machines and antique Jukeboxes in Costa Rica.
Hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ
Chief Executive Officer for Costa Rica’s Call Center since 2008. Earned 7 figures annually, grown to 150 employees and trained over 10,000 telemarketers.
A ROI with a degree in Spanish from the University of Arizona.
Proud Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony and entered into the 2023 Hall of Fame for Business along other famous alumni. Giving back to Abington Senior High School is very important to me. As such, I endow a scholarship each year for students that plan on majoring in a world language at the university level.